Frequently Asked Questions

Before a listing can go live, we require the cuddler to pass an automated government-ID and live-selfie check. A profile showing the blue "✓ Verified" badge has passed that check, confirming a real government ID was checked against a live selfie. It isn't an ongoing guarantee of a cuddler's conduct, so use your own judgment the same way you would with any independent contractor. Find Me Cuddle is a directory, not the cuddler's employer, and every session is arranged directly between you and the cuddler.

There's no in-app booking or payment. Each profile shows how the cuddler prefers to be reached: call, text, email, or the "Send My Info" form. You arrange the appointment, rates, and payment method directly with them.

Cuddlers can optionally list weekly hours, and "Available Now" reflects whether it's currently within those hours in the cuddler's own time zone. Some cuddlers choose to only take calls/texts during those hours (outside them, you'll see email or "Send My Info" instead). That's a setting they control, not a guarantee of an instant response either way. Hours are self-reported and approximate.

No. Browsing and contacting cuddlers is free, and we never see or take a percentage of what you pay a cuddler directly.

If you're ever in a dangerous situation, contact 911 or emergency services immediately. Don't wait to report it to us first. Once you're safe, you can submit a report right from the cuddler's listing, or contact support. We investigate every report, use a three-strike policy for confirmed violations, and cooperate with law enforcement on anything illegal.

Every review is submitted by someone claiming a genuine experience and goes through moderation before it appears publicly. We remove reviews that are fake, abusive, or violate our content rules.

Standard and VIP plans. Current prices (pulled live from Stripe, so they're always accurate) are on the pricing page. No commission or per-booking fee on top of your listing, since clients contact you directly.

VIP adds 10 free boost credits every billing cycle, a second location, and up to 6 rotating photos on your ad (vs. 3 on Standard).

Complete an automated government-ID and live-selfie check through Stripe Identity. Once it's approved, your listing can go live and shows the "Verified" badge. Approval can take up to 24 hours, though it's often faster than that.

Yes, from your dashboard, whenever you want. Canceling stops future billing but doesn't refund the period you're currently in. See our Terms of Service for the full refund policy.

A boost temporarily pushes your ad to the top of local search and marks it "Featured." You buy boost credits from your dashboard and spend one whenever you want the spotlight, up to once every 24 hours. Monthly VIP includes 10 free credits every billing cycle.

On by default: clients can only call or text you during the hours you set on your dashboard. Outside them, they see email or "Send My Info" instead, so you're not disturbed. You can turn it off anytime from the Hours card if you'd rather be reachable around the clock.

A 4th contact option on your dashboard, alongside Phone Call, Text, and Email. Turn it on and your phone number and email stay private. Clients can only reach you through the "Send My Info" form on your profile, and every one of those messages is automatically checked against reports other cuddlers have filed before it lands in your inbox. See how messaging and screening work for more.

Use Vacation Pause from your dashboard. It hides your listing from search and pauses billing (if you're subscribed) for up to 7 days, then both resume automatically. You can also end it early.

Yes, add it from your dashboard. We review each link before it goes live (and again if you ever change it) so we're not vouching for a destination we haven't looked at.

Yes, anytime from your dashboard. It cancels any active subscription immediately (no refund or proration for time you've already paid for) and removes your listing, photos, and verification documents.

Boosts and the VIP badge help within search. We also repost approved listings on our own social channels and invest in outside marketing, not just organic posts.